Drive digital transformation across all lines of the business, and create a foundation to grow the business with the end-to-end ecosystem of Salesforce.

• Leadership of a large diverse information technology and transformation team
• Created the strategy for enterprise architecture, operational intelligence, system integration business partners and network.
• Managed a large financial portfolio for business technology
• Reported directly to the COO

Driving and providing competitive world-class, energy-efficient intelligent home technology, including solar energy management solutions. Responsible for enhancing customer experience across a single integrated secure and intelligent home service whilst defining enterprise architecture across the operating business entities using the best practices of Salesforce platforms – driving customer experience and true 360 digital-first engagement.
Managed and mentored IT, transformation teams, into the world-class delivery arm of the operational business units, delivering actionable insights and real-time analytics with next-business action indicators. Managed IT organizational design, assessments, and optimization to deliver a compliant SOX-driven workflow process across the enterprise. Deploying extra security to cyber and infosec standards with new policies and MFA tooling.

Created a thought leadership working environment with the ability to deliver points of view on how to apply technology to emerging business needs. Architecting the Salesforce Ecosystems to modernization, Sales to Cash, Orders to Installation and provide happy customer referable program

Provide vision and leadership for enterprise data management platforms and solutions.

• Leadership of 250, Responsible for direct reports of 30

• Reports to corporate Head of Business Unit for Digital Analytics & Data Management

• Budget of $40m for Healthcare Vertical Solutions and Consultancy Services

Responsible for EXls Healthcare Vertical for data management and technology solutions and the strategic planning of technology, service expansion and innovation at a company that is the largest in its industry sector for professional consulting. Successfully designed and executed on major deployments of core business applications, led digital transformation and launched new software products. In addition, he introduced robotic process automation, natural language processing, artificial intelligence, and other forms of innovation to evolve and streamline operations.

Innovate and deliver world-class contact center services for multiple statewide Managed Care Organization programs

• Leadership of 195, Responsible for direct reports of 15
• Report to CEO
• Budget of $40m for corporate Information Technology & Information Management

Responsible for designing and innovating multi-state trading partner data exchange, allowing bi-directional claims and enrollment information to be processed and managed throughout the members benefit period, enabling support payments and providing a member portal for the most vulnerable Medicaid population; oversee the professional development of a rapidly growing IT and IM department, using state-of-the-art technology, such as Cloud, Interoperability, contact center, payment merchant, and letter invoicing integration.

Direct and deploy Enterprise Data, Governance & Analytics for corporate use.

• Leadership of 350, Responsible for direct reports of 35.
• Reporting to corporate CIO
• Budget of $110m for shared services Information Technology

Responsibility for enterprise-wide data and information governance, control, policy development, and effective exploitation. Recognized success in the design, implementation and support of multi-vendor environments. Extensive experience gained managing a variety of platforms in a heterogeneous environment, with a clear vision of how to use information technology to improve productivity, performance & delivery. Extensive current knowledge of the healthcare environment utilized within this role, which includes knowledge of patient pathways, risk stratification of population health, patient engagement, value-based care analysis including bundle payment programs, home health and hospice care.

Providing strategic leadership to implement EIM Solutions worldwide.

• Leadership of 260 worldwide, responsible for 64 direct reports
• Reporting to Divisional CEO
• Budget of $65m to design and develop EIM & Omni Patient, Provider & Payer.

Developed and designed enterprise information management solutions including Omni Patient program, coordinating and managing IBI’s sales and service teams, increasing the profitability of existing products, and developing other complementing solutions. Developed go-to-market strategies, product positioning, and made recommendations across the business to influence and impact exceptional performance. Acted as internal and external evangelist for Omni-Program, supervising sales channels and key customers.

Effectively planning, implementing and monitoring the delivery of projects.

• Leadership of 110, responsible for direct reports of 20
• Reporting to Trust Executive Director of IM&IT
• Budget of $30m NHS Trust-wide.

Responsible for effectively managing the delivery of multiple, concurrent projects from initial conception and planning to implementation and subsequent monitoring, whilst ensuring best practice project management principles and techniques were adopted throughout any given projects lifecycle. Responsible for establishing & maintaining performance measures for Department of Information Services, including work productivity, fiscal management, quality & operations. Successfully led activities to develop partnerships with executives, faculty, and staff on ongoing customer & service delivery programs.

Airborne Commando British Army

• Reporting to multiple agencies
• Focus on gathering & delivering intelligence
• Worked with government departments to identify intelligence requirements

Responsible for obtaining special observation post status within the intelligence service. Main responsibilities were VIP protection and preventing fraud against the crown. Main focus was gathering, delivering and utilising intelligence, working with government departments to identify intelligence requirements.